News
AI is revolutionising the customer experience
OR CALL: 0800 003 201Like it or not, artificial intelligence (AI) is everywhere. Sometimes it’s obvious—like when a chatbot pops up on a website and offers help. But AI is being used in ways we may...
Protected: The most important Contact Centre trends of 2020
Password Protected
To view this protected post, enter the password below:
AI is revolutionising the customer experience
OR CALL: 0800 003 201Like it or not, artificial intelligence (AI) is everywhere. Sometimes it’s obvious—like when a chatbot pops up on a website and offers help. But AI is being used in ways we may not even realise. The question isn’t when AI will begin to play a role...
Protected: The most important Contact Centre trends of 2020
Password Protected
To view this protected post, enter the password below:
When the call came, Hitech rose to the challenge.
Establishing a Cloud Contact Centre Solution in less than two weeks.We would normally write a case study to give an example of the work we regularly deliver but, there is nothing regular about the lockdown in March 2020 that caused a global standstill. Although, it...
Covid-19 Lockdown Information
CALL US NOW: 0800 003 201Covid-19 UpdatesLatest Update: On the 31st of August Auckland moved to Level 2.5 and the rest of New Zealand remained at Level 2 status. Throughout Lockdown 2.0 we have continued to provide the best possible service to all of our customers and...
MiTeam Meetings 6 month free trial
Collaborate and communicate effortlessly as if
everyone was in the same room.
Covid-19 Response
How to keep staff Engagement up when working remotelyWant to make sure you get notified about all of our articles? Sign up to our regular email updates here:Needing to set your staff up to work remotely? Speak to us today.We recently were asked a question from a team...
CHANGE STARTS WITH A CONVERSATION
Get In Touch
SUBSCRIBE
All Categories
Hitech News
Remote Work
Industry Insights
AWS Connect
Contact Centre
Session Border Control
Special Offers
Secure SD-WAN
Hitech Office
Level 3, Aon Building,
29 Customs Street West,
Auckland 1010
PO Box 105974
Call Us
NZ Toll Free: 0800 003 201
International: +649 489 1502
Support: 0800 898 749
Email Us
Hours
Mon-Fri: 8:00 : 18:00
Saturday-Sunday: Closed
(Support open 24/7)